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FAQ - Frequently Asked Questions
Registration
How
do I register an inquiry?
How
many inquiries can I register?
How
much does it cost?
When
will my inquiry be published on the Internet?
For
how long time will the inquiry be saved?
Searching
I
do not get any matches - what is wrong?
I
get too many matches - how can I limit my search?
I
have found inquiries with the quality stamp. What does this sign mean?
What
kind of information will I get about the business inquiry when I order
a full profile?
How
much does it cost?
Payments
How
do I pay?
Do
I have to use my credit card?
Is
the payment system secure?
Is
VAT included in Chamber Trade's prices?
Do
I have to use any special software to be able to pay?
Miscellaneous
Is
Chamber Trade another trade directory on the Internet?
Are
there not loads of systems like this on the Internet already? What makes
Chamber Trade unique?
What
is a Chamber of Commerce?
Registration
How
do I register an inquiry?
To
register your inquiry/proposal you just have to click on "Register". The
registration procedure is divided into four sections: Inquiry, Address,
Company info and Reference. You must fill in all fields that are marked
with an asterix (*) before submitting. Should you have any problems during
the registration you can always go to "Help" for further specification
of what information should be included in the different fields. Please
note that the system will automatically reject your registration if you
have not filled in all obligatory fields.
How
many inquiries can I register?
You
can register as many inquiries as you want. If you use Netscape you can
use the Back button after having submitted the first inquiry. Then you
will not have to fill in all the company related information again, but
just change the fields in the "inquiry section".
How
much does it cost?
To register
your business inquiry is free of charge. However, you can at the cost of 50
Euro improve your status in the database by having your company information
verified against other sources, which gives your company a "quality stamp".
You can also buy a top ranking position (200 Euro) so that your inquiry will
be placed among the first inquiries that are shown in the list of matches.
When
will my inquiry be published on the Internet?
All
inquiries are checked by Chamber Trade and normally, your business inquiry
will be published within 24 hours provided that no week-ends or public
holidays interfere.
For
how long time will the inquiry be saved?
The
inquiry will be available in the database for the time period that you
have chosen, i.e. 1 month, 3 months or 6 months. Approximately two weeks
before the inquiry will be removed from the database you will get an e-mail
message. You will then have the possibility to postpone the expiry date
for your inquriy.
Searching the database
I
do not get any matches - what is wrong?
Your search
is probably too detailed - are all your criteria necessary? Check your spelling
in the free text search field. Try to use synonyms or use the most suitable
classification of the products/services instead.
Of course it can happen that there are no suitable business inquiries for you. Then you are most welcome to register your own inquiry - remember, it is free of charge!
I
get too many matches - how can I limit my search?
Try
to fill in more search fields. For instance, if you have searched by the
classifications, limit your search by also using (a) key-word(s) in the
free text field. You can also limit your search to a specific country or
geographical area.
I
have found inquiries with a "verified" stamp. What does this sign mean?
The
company has ordered a separate quality check. This means, that Chamber
Trade has checked that the following information is correct:
-company
name, address, phone and fax no., employees, turnover and year of establishment.
What
kind of information about the companies?
You
will get details about the company (address, phone, fax, contact person
etc) as well as information about the no. of employees, year of establishment,
turnover, reference etc.
How
much does it cost?
Searching
the database is free of charge.
Payments
How
do I pay?
You
pay for the service on-line by using your credit card (Visa or MasterCard).
Do
I have to use my credit card?
At
the moment, yes.
Is
the payment system secure?
Your
payment is secured by DIBS Payment Services. The card number is sent
through a strongly encrypted connection directly to the bank.
Is
VAT included in Chamber Trade's prices?
Yes,
as Chamber Trade is located in Sweden, we have to charge you the Swedish
VAT which is 25%.
Do
I have to use any special software to be able to pay?
Yes,
you have to use either Netscape 3.0 or Internet Explorer 3.0 or higher
(as we use some Javascripts).
Miscellaneous
Is
Chamber Trade another trade directory on the Internet?
No,
it is a database only for business inquiries. That is, the companies in
Chamber Trade have clearly expressed their wish for new contacts.
Are
there not loads of systems like this on the Internet already? What makes
Chamber Trade unique?
Yes,
there are plenty of market places on the Internet. However, the following
aspects, combined together, make Chamber Trade unique:
- it is a global system
- it is open to all kinds of companies, regardless of size, line of business, location etc
- the companies publish their own business inquiries and search the database themselves, without intermediate links
- the information is checked by Chamber Trade before beeing published
- it is free to publish inquiries and to search in the database
- no membership is required to use Chamber Trade
There are about 10,000 chambers of commerce around the world but the chambers are not homogenous. There are public chambers and private chambers. The chambers in Germany, the Netherlands, France and Austria for example are public chambers whereby all enterprises are mandated to become a member. The chambers in Sweden, Great Britain, Belgium, USA, the Baltic States, Tanzania, Botswana and Namibia for example are private chambers which means that membership is voluntary.
Most chambers' core business is to help companies in foreign trade issues. They offer a wide range of services in matters of international trade, such as helping companies to new business contacts, arranging of trade seminars, issuing of trade documents etc. An important aspect for the private regional chambers is to influence decision makers and authorities with the purpose to create favourable conditions for industry and commerce. The public chambers usually provide a wide range of occupational training.
There are also plenty of bi-lateral - private - chambers, for example the British-Swedish Chamber of Commerce and the German-American Chamber of Commerce.
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